PRIVACY POLICY

Last Updated: February 3rd, 2025

This Privacy Policy describes how KenKay Fò (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kenkayfo.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using our Site, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the "Last Updated" date modified accordingly. Your continued use of our website constitutes acceptance of any changes.

2. What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site.

A. Information You Provide Directly

We collect the following details when you use our Services:

• Contact Information: Name, address, phone number, and email.

• Order Details: Billing and shipping addresses, payment confirmation, and purchase history.

• Account Information: Username, password, and security questions.

• Customer Support Messages: Information you provide when contacting us.

B. Information We Collect Automatically

When you browse our Site, we may collect:

• Usage Data: Device type, browser type, IP address, and interactions with the Site.

• Cookies & Tracking: We use cookies, pixels, and analytics tools to improve our website experience (see the Cookies section below).

C. Information from Third Parties

We may receive personal information from:

• Payment processors (e.g., Stripe, PayPal, Zelle) to complete transactions.

• Marketing partners to provide relevant advertisements.

• Shipping carriers to track deliveries and prevent fraud.

3. How We Use Your Personal Information

We use your information to:
✅ Process Orders & Payments – To complete purchases and arrange shipping.
✅ Provide Customer Support – To assist with returns, exchanges, or inquiries.
✅ Improve Website Performance – To analyze site traffic and enhance user experience.
✅ Marketing & Promotions – To send you promotional emails (you can opt out anytime).
✅ Fraud Prevention & Security – To detect and prevent unauthorized activity.

4. Cookies & Tracking Technologies

KenKay Fò uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us personalize content and track website usage.

• Essential Cookies: Required for site functionality (e.g., secure checkout).

• Marketing Cookies: Used for advertising and analytics (optional).

• Third-Party Cookies: Some features (e.g., videos, ads) may use third-party cookies.

You can manage your cookie preferences in your browser settings. However, disabling cookies may impact certain website features.

5. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

• Service providers (e.g., payment processors, shipping carriers).

• Marketing partners (e.g., email and social media advertising).

• Legal authorities, if required by law.

We ensure that all third parties comply with data protection laws and handle your information securely.

6. Data Security & Retention

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure.

We retain your data for as long as necessary to:
✅ Fulfill your orders and provide services.
✅ Comply with legal obligations.
✅ Prevent fraud and resolve disputes.

7. Your Rights & Choices

Depending on your location, you may have the following rights:
✔ Access Your Data: Request a copy of the personal data we hold about you.
✔ Request Deletion: Ask us to delete your personal information.
✔ Opt-Out of Marketing: Unsubscribe from promotional emails.
✔ Update Your Information: Modify your contact details or preferences.

To exercise your rights, email us at kenkayfo@gmail.com.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us for removal.

9. International Data Transfers

If you access our Site from outside the United States, please note that your information may be transferred and processed in the U.S., where data protection laws may differ.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for their privacy policies or content. We encourage you to review their policies before sharing personal information.

11. Contact Information

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at kenkayfo@gmail.com.